Apprenticeship Funding - For eligibility please speak to us directly.Providing technical support to all landline customers
This is a fantastic opportunity to join a very fast growing business within the IT/Digital sector. Do you have what it takes to succeed within a busy environment? Do you want to make a difference? If you answered yes then we would love to hear from you!
Duties Will Include
Responding to all incoming calls, emails and letters from customers
Resolving client issues
Providing general customer service duties
Willingness to learn new skills
Attention to detail
Good communication skills
Good time management
Good customer service skills
Able to work well under pressure
The successful candidate will study a Level 2 qualification in Customer Service. This will be aided by an Assessor who will carry out all assessments as work based learning, within the workplace.
Hours and Wage
37.5 Hours Per Week. Monday to Friday.
£168.75 Per Week (Review after 6 months)
Progression onto a higher-level qualification, but it really does depend on what journey the apprentice takes.
Back in 1996, this business first opened their doors, providing IT and communication solutions for businesses in Yorkshire. Today, they serve over 6000 customers nationwide, with a group turnover of over £40 million in 2015. This is why they are one of the top 100 providers in the UK.
The Source is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.